If there is a claim (or potential claim) against you by a third party, please call the Hiscox claims team on 0800 711 7156, 9.00am – 5:30pm Monday to Friday or email Hiscox at liability.claims@hiscox.com.
Outside of these hours, you can speak to Medico Legal Advice Helpline on 03332 12 16 16. Helpline hours: 24 hours a day, 7 days a week.
For claims relating to your building or contents please contact our claims team on 0800 711 7156, 9.00am – 5:30pm Monday to Friday. If you wish to make a claim, you can log most claims quickly and easily through the Hiscox claims notification portal at https://claims.hiscox.co.uk/
Crisis line contact number (24 hours): +44(0)800 8402783 / +44(0)1206 711796
If you’re involved in an incident as a direct result of a treatment that you have provided, and believe that a claim may be made against you for injuring someone or damaging their property, then please follow the steps below;
Do not admit liability, make a settlement offer or say anything which may prejudice our ability to defend your claim.
Contact Hiscox claims team for advice as soon as possible on 0800 711 7156 (9am – 5:30pm Monday to Friday) or email liability.claims@hiscox.com
Outside of these hours, you can speak to Medico Legal Advice Helpline on 03332 12 16 16. Helpline hours: 24 hours a day, 7 days a week.
For claims relating to crisis containment you can call (24 hours): +44(0)800 8402783 / +44(0)1206 711796
When making a claim, you will need to provide the following information:
- Your full name and contact details
- The address and postcode where the claim occurred
- The policy reference
- The circumstances of the claim